How we collect, use, and protect your information. Effective date: 2026.
This Privacy Policy explains how Digital Recovery Agents, LLC, doing business as Small Agency Big Results ("Small Agency Big Results," "we," "us," or "our"), collects, uses, and shares information about you when you visit smallagencybigresults.com, download our free resources, purchase our digital products, or use our marketing services. By using our website or services, you agree to the practices described here.
We collect information you give us directly. That includes your name, email address, phone number, business name, location, and any details you share when you request a free resource, fill out a form, book a call, make a purchase, or contact us. If you buy a product or service, payment is handled by our third-party payment processor, and we do not store your full card number on our systems.
We also collect some information automatically when you visit the site, such as your IP address, browser type, device information, the pages you view, and how you arrived at our site. We collect this through cookies and similar technologies to keep the site working and to understand how it is used.
We use the information we collect to deliver the resources, products, and services you request, to respond to your questions, to send you emails you have signed up for, to process payments, to operate and improve our website, to measure how our marketing performs, and to comply with our legal obligations. If you opt in to our email list, we may send you helpful content and offers related to building your referral pipeline. You can unsubscribe at any time using the link in any email.
We do not sell your personal information. We share information with service providers who help us run our business, such as email platforms, payment processors, scheduling tools, and analytics providers. These providers are only permitted to use your information to perform services for us. We may also disclose information if required by law, to protect our rights, or in connection with a business transfer such as a merger or sale of assets.
We use cookies and analytics tools to understand site traffic and improve your experience. You can set your browser to refuse cookies or to alert you when cookies are being sent. Some parts of the site may not function properly if you disable cookies.
We keep your information for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.
You can ask us to access, correct, or delete the personal information we hold about you, and you can opt out of marketing emails at any time. Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act or similar state laws. To make a request, email us at contact@smallagencybigresults.com and we will respond as required by applicable law.
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your information against unauthorized access, loss, or misuse.
Our website and services are intended for business owners and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.
Our site may link to third-party websites and tools that we do not control. This policy does not apply to those sites, and we encourage you to review their privacy practices.
We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Your continued use of the site after changes are posted means you accept the updated policy.
If you have questions about this Privacy Policy or how we handle your information, contact us at contact@smallagencybigresults.com or call (803) 610-1511. Small Agency Big Results is a division of Digital Recovery Agents, LLC.